Frequently Asked Questions
FAQ
SHOP HOURS AND AVAILABILITY
Atlantic Standard Time (AST): 11:00 AM - 9:30 PM
Eastern Standard Time (EST): 10:00 AM - 8:30 PM
Central Standard Time (CST): 9:00 AM - 7:30 PM
Mountain Standard Time (MST): 8:00 AM - 6:30 PM
Pacific Standard Time (PST): 7:00 AM - 5:30 PM
Greenwich Mean Time (GMT): 3:00 PM - 1:30 AM
Expect responses to inquiries within 24 hours during regular business days, except for Tuesdays, weekends, and holidays (national and international).​
Please note that each writer has their own hours. These are standard shop hours.
Refer to the Full Media List for our writers' individual Media Lists (beneath their headings). For inquiries regarding series not present on the list, please refer to Research Fees.
Yes, please reach out directly for individual inquiries. However, it is generally advised to stay away from: Hate speech, politics, religion, depression, suicidal ideation, self-harm, eating disorders, anxiety, relationship problems, drug and alcohol abuse, physical abuse, sexual abuse, consensual non-consent (CNC), mental/emotional abuse, bullying, trauma, PTSD/C-PTSD, or any other mental health diagnosis.
Our writers are 21+ and, therefore, only write romance with people who are 21+. This ensures safety on all sides.
SHORT- AND LONG-FORM ROLEPLAY AND TEXTING
1. The length of roleplay is determined at the time of order. Length may adapt based on the customer’s writing, but responses will not go beyond the Discord word limit (without Nitro).
2. Purchasing the Standard Timed Service offers 3 daily responses, and the Write Light Timed Service offers 2 daily responses. There is no set number of daily responses for purchasing the Number of Replies option.
3. The length of texting ranges from 1 - 4 sentences with added emojis, gifs, pictures, etc., depending on the character. Texting offers 8 - 10 daily responses.